Watch Repair
Bring in the watch that stopped last week, or the one that has rested in a drawer since your grandfather wore it. Battery replacement, band sizing, crystals and movement service at 7 Brownlee Jewelers locations, always with a free estimate first.
What Watch Repair Services Are Available at Brownlee Jewelers?
Battery Replacement
Band Sizing and Links
Crystal Replacement
Stem and Crown
Movement Service
Pressure Testing
How Do You Know Your Watch Needs a New Battery?
The second hand tells you first. It begins to jump, four or five seconds at a time, and then one morning it stops.
Most quartz batteries last two to three years. Left too long, an old cell can leak onto the movement, and a small errand becomes a real repair. Watch battery replacement takes a few minutes at the counter on most watches, so you can wait or browse the cases while we work.
How Does Watch Repair Work at Brownlee Jewelers?
Walk into any of our 7 locations. No appointment needed.
We open the case and check the movement, crystal, crown and gaskets under the loupe. Then you hear exactly what we found.
The cost and the timeline, before a single tool touches it.
Nothing starts until you say yes.
Batteries and links are quick. Movement work and ordered parts take longer, and you will know how long up front.
We call or text when it is ticking again.
Has Your Watch Stopped?
Bring it to the nearest Brownlee Jewelers. You will know what it needs, and what it costs, before we open the back.
Contact Us
Why Do Carolina Families Bring Their Watches to Brownlee Jewelers?
Three generations of one family, serving the Carolinas since the 1930s.
Bought here or elsewhere. Quartz or automatic. Last year’s gift or your grandfather’s.
The price comes before the work. Always.
We carry Citizen, Bulova, Shinola and Maurice Lacroix, along with estate watches and men’s watches, so the names on the dial are familiar ones.
Have a ring sized or a chain soldered on the same visit. See our jewelry repair services.
Where Can You Get Your Watch Repaired Near Charlotte?
Four Charlotte showrooms, at Park Road, Arboretum, Rivergate and Town Center. Then Concord, NorthCross in Huntersville and Manchester Village in Rock Hill, SC, a short drive from Fort Mill and Lake Wylie. Tuesday through Saturday, 10AM to 6PM.
- Free watch repair estimates
- Walk-ins welcome
- Batteries done while you wait on most watches
- Every brand accepted, wherever it was purchased
What Our Watch Repair Customers Say
“Came in for the first time to get batteries for two watches. Zach was friendly, and very attentive. Had me in and out in 5 minutes. Great service and very reasonable prices.”
“My fiancé dropped off his grandfather’s watch to be repaired and polished and the work was incredible. It’s now his favorite watch to wear.”
“Bailey, Lauren, & Donna were extremely helpful with replacing the bands for my 3 watches and helping me pick out the perfect watch for myself and diamond ring. The ladies are very knowledgeable, patient with my questions, and friendly.”
“New to the area, needed a watch repaired. Kai ended up assisting me. He explained a few things to me about how they go together and answered some unrelated questions regarding the watch. Very knowledgeable and quickly handled my issue on the spot.”
“Lisa was extremely helpful and assisted me with both my watch a few days ago and my necklace today! The service here is welcoming and friendly. I will definitely come here again.”
“I walked in just to get my watch resized. The manager Mehdi was fantastic. He was so kind and spoke gently. It is a small shop but it’s filled with good people and they take great care.”